Purchase Process

Getting your new puppy is a magical and exciting time and we want to make sure you are enjoying the process every step of the way.

A breeder You Trust

Firstly, we know finding a breeder you trust will be the top of your list! The first step in every puppy search should be to research the breed and your chosen breeder.

We are a family run breeders who have been breeding Australian labradoodles for over 20 years, we have a wealth of experience on this breed and know them inside and out. We are incredibly proud of our breeding programme and the dogs we produce. We hope our love and passion shines through at every turn, from our webpage to our communications with you and most importantly in the way your puppy has been raised by us up until you bring them home.

We are a licensed breeder and have regular checks on our home and facilities. We also health test all of our breeding stock ensuring only the very best of the breed go forward in our special programme!

Contacting Us

Email is always the best place to contact us initially and from there we can send you out some initial information to get you started on your journey! You can email us via our contact form.

If you would like to chat before placing your deposit with us we would be delighted to arrange a phone call and go over any questions you might have. As we are often busy walking our dogs, meeting with families on viewing days or tending to the puppies, arranging a phone call for a time that suits us both is always best.

Once you have decided that we are the right breeder for you and would like to proceed in placing a deposit we will send you a reservation form to fill out. This allows us to ask you questions, determine what litter would suit you best and to get a better idea of your wants and needs in a puppy.

We want the process to be as fair as possible and feel the fairest way to allow families to choose their puppies is in order of deposit. Deposit payment details are contained in the reservation form.

Once you have paid your deposit you can use this to reserve a spot on one of our current or planned litters. We can plan our litters approximately 4 months in advance.

If you are looking for a puppy a little further down the line then you can join our waiting list where you will be contacted as soon as we have a litter that matches your time scale and preferences. If you would like a top pick of a litter (1st or 2nd pick) we would suggest putting your deposit down as early as possible to ensure you are first on a future litter when it arrives.

When you place your deposit on a litter list we are happy to tell you your current place on that list (for example if you are 1st pick, 2nd pick and so on) However, do be aware that occasionally this can change. For example, if a family misses out on an earlier litter they may be moved to your litter. Everyone will stay in order of deposit so there will be no skipping the queue! This also means if you were to miss out on a litter because there were too few puppies born or your sex preference was not available you will also be made a priority in the next available litter.

One of the most exciting times for you (and us) is the arrival of a new litter!

Once the pups arrive we will normally give the mum a little time to settle with her puppies before we start taking photos as we want them to be as stress free as possible. Once we feel the mum is settled and the pups are doing well we will take photos of them and begin contacting the families in order of deposit to confirm if they are happy to go ahead.

We will need to know which sex you would like to go ahead with at this point. If there are multiple colourings within the litter we will also need to know your colour choice too.

When working with mother nature we never know exactly how many pups will be born in any given litter, the exact colourings or the split of boys and girls. If there is not a suitable puppy available for you once the puppies arrive, or you would prefer a greater choice, you will be given a place on the next available litter. However, this only applies right after the pups are born. Once you have chosen to go ahead with the litter you have been offered and are happy with your place on the litter you will be committing to this particular litter from that point onwards.

If you are happy to proceed you will be send lots of information to help get you prepared for your new family member! We will supply you with puppy care information, a crate training guide and a shopping list. You will also be given a set viewing date and a collection date.

Viewing days normally take place on week days when the puppies are 6-7 weeks old. You will be able to meet us, mum and her litter in our home. You will be able to ask questions, take photos and videos and most importantly have lots of puppy cuddles!

We will be able to advise you on personality of the puppies in order to best inform your decision.

Some breeders will match you to a puppy, however, we prefer to work together with families to select the best puppy for you. We know our dogs inside and out but you will have a much better idea of your own families needs. Therefore, we like to give you a choice if possible. How much choice you have will depend on your position on the waiting list when you are offered a litter. If you are offered the last or only male or female in the litter and do not have a choice this will be made clear to before you have agreed to go ahead.

Viewing days are normally on week days when the puppies are 6-7 weeks old. If you have any dates you cannot do please let us know before the puppies arrive and we will try our best to have the viewing day on a date where everyone is available. If you are further afield or cannot make it up on the day we can arrange an online viewing but prefer families to attend in person where possible.

Our puppies normally go to their new homes at 8-9 weeks old. When the puppies arrived you will have been told the collection date giving you time to plan the journey and pick up so that all runs as smoothly as possible. We hope that by collection day you have read all of the information we have sent you and most of your questions have been answered. You will be given a folder on collection day with all the further information you should need such as – a diet sheet, a full write up of the veterinary care your puppy has received, their vaccination card, a note for your vet, a signed two year genetic guarantee from us and a blanket and toy.

Please remember we are here for you and your puppy for their whole life. Should you have any questions or need support after collection day please do not hesitate to get in touch. We also love receiving updates and photos of your puppy and their progress!